Last Updated: Aug 22, 2025
Essenzvita Life Sciences Private Limited ("us", "we", or "Wekitsak", which also includes its affiliates) is the author and publisher of the internet resource www.wekitsak.com ("Website") on the world wide web as well as the software, services and applications provided by Wekitsak, including but not limited to the mobile application 'Wekitsak', and the software, services and applications of the names 'Wekitsak' and 'Chikitsak' (together with the Website, referred to as the "Services").
This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://www.wekitsak.com/terms (the "Terms of Use")), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy).
We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
This Privacy Policy is published in compliance with, inter alia:
This Privacy Policy states the following:
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you.
You hereby consent to the collection of such information by Wekitsak. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
"Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
"Sensitive Personal Data or Information" includes passwords, financial information, health conditions, sexual orientation, medical records, biometric information, and other sensitive data as defined by applicable law.
This section applies to all users. Accordingly, a condition of each User's use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy.
Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Wekitsak immediately.
An indicative list of information that Wekitsak may require you to provide to enable your use of the Services is provided in the Schedule annexed to this Privacy Policy.
All the information provided to Wekitsak by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. Wekitsak may use such information for providing Services, commercial purposes, research, statistical analysis, and business intelligence purposes.
This section applies to all Practitioners. As part of the registration as well as the application creation and submission process, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Practitioners.
Note: All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to Wekitsak.
This section applies to all End-Users. As part of the registration/application creation and submission process, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the End-Users.
Data Rights: If you have inadvertently submitted any such information to Wekitsak prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, processed, stored, used or disclosed, then you may access, modify and delete such information by using options provided on the Website.
No sensitive personal data or information is automatically collected by Wekitsak from any casual visitors of this website, who are merely perusing the Website.
Important: Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
Your Personal Information is maintained by Wekitsak in electronic form on its equipment, and on the equipment of its employees. Wekitsak takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures.
No administrator at Wekitsak will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished.
Wekitsak makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
Wekitsak may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Wekitsak treats User's personally identifiable information, or in the Privacy Policy itself, Wekitsak will display a notice on the Website or send Users an email.
Notification: If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
Wekitsak strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment.
Important: Although the Wekitsak Website and Services are not intended for use by minors, Wekitsak respects the privacy of minors who may inadvertently use the internet or the mobile application.
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your assent to this Privacy Policy, and consent to Wekitsak using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy.
Should you have questions about this Privacy Policy or Wekitsak's information collection, use and disclosure practices, you may contact the Data Protection Officer appointed by Wekitsak in accordance with the provisions of PDPA.
Data Protection Officer: Yogesh Vyas
Email: support@wekitsak.com
Indicative List of Information by Nature of Service
You can create an account by giving us information regarding your name, mobile number, email address, and such other information as requested on the registration page. This is to enable us to provide you with the facility to use the account to book your appointments and store other health related information.
You can use the Website without registering for an account, but to book an appointment, you may be asked certain information (including your mobile number, and such other information as requested when you choose to use the Services without registration) to confirm the appointment.
As a Practitioner, you may be required to provide us with information regarding your name, mobile number, email address, and such other information as requested on the Practitioner registration page to create an account.
As a Practitioner, you may avail of the listing service without registering for an account by providing information regarding your name, mobile number, email address, and such other information as requested by any of Wekitsak's employees or agents who contact you in person or by telephone.
You will be required to create an account and may be required to provide Wekitsak with information regarding your name, mobile number, email address, digital signature, and such other information as requested by Wekitsak on the registration page.
You may be required to create an account and may be required to provide Wekitsak with information such as your name, mobile number, email address, and such other information as requested by Wekitsak on the Wekitsak Consult registration page in order to complete your registration.
You consent to data pertaining to the treatment taken by you including medical records to be shared with Wekitsak for the limited purpose of effectively providing the Services to the End-Users.